FAQs

- PAYMENT METHODS

Q: How can I pay for the products?

A: We currently take payments through Cash on Delivery and Online Bank Transfer.

 

- SHIPPING / DELIVERY

Q: Is the shipping/delivery free?

A: Yes, we currently offer free shipping all over Pakistan. 

 

Q: How long does it take the delivery to reach me?

A: It takes 2-3 working days to deliver in Lahore, and 3-5 working days for all other cities across Pakistan.

Q: Do you deliver outside Pakistan?

A: Unfortunately, we currently don't offer international delivery.

 

- RETURNS / EXCHANGE

 

Q: What is your Returns & Exchange policy?  

A: The customer is eligible for an exchange if the product at the time of delivery is physically damaged and not in a satisfactory condition.

OR

If the customer has received an inaccurate order.

(The customer has to report us the inaccuracy or damage under 24 hours after getting the delivery to initiate the exchange process.)

 

 

 

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